Delete your Karnex Chat account

Karnex Chat is made by Karnytine Labs LLC.

In the app (fastest)

1. Open Karnex Chat and tap the gear icon at the top right to open Settings.
2. Tap Delete account at the bottom, then confirm.

You can do the same in Karnex Chat on the web at karnexchat.com/app: sign in, open Settings, and choose Delete account.

Without the app

Email [email protected] from the address you signed up with, subject “Delete my account”. We confirm by email and delete the account within 30 days (usually much sooner).

What is deleted

• Your account, email address, name, profile photo, passkeys and signed-in devices.
• You leave every chat and group, and your chat history on your devices is removed.

What is kept

• Messages you already sent stay with the people who received them (they are end-to-end encrypted; we can’t read them). People who join a chat later don’t see them.
• Server logs for up to 28 days and encrypted backups for up to 12 months, after which they are deleted on a rolling basis.

Deleting an account can’t be undone. You can sign up again with the same email, as a new account.