Terms of use

Last updated November 13, 2026

These terms are an agreement between you and Karnytine Labs LLC, Ohio, USA (“we”), the maker of Karnex Chat. By creating an account or using the apps you agree to them. Our privacy policy explains how we handle your information.

Your account

• You must be at least 16 years old.
• Use your own email address and keep your devices, passkeys and recovery key safe. You are responsible for what happens in your account.
• You can delete your account at any time (Settings › Delete account, or here).

Acceptable use

Don’t use Karnex Chat to:

• share child sexual abuse material or exploit or endanger children in any way (see our child safety standards; we report it to the authorities);
• harass, threaten, bully or impersonate people, or promote violence or terrorism;
• send spam, scams, malware or bulk unsolicited messages, or create accounts automatically;
• share content you have no right to share, or break the law;
• attack, overload, or try to get around the security or limits of the service.

Messages are end-to-end encrypted, so we act on what people report to us and on what we can see (names, photos, group names, account activity). If you break these terms we may suspend or close your account.

Reporting

You can report a message or a person in the app (long-press a message, or open the chat’s info) and block anyone. You can also write to [email protected].

Your content

What you send stays yours. You give us only the permission we need to store and deliver it, encrypted, to the people you send it to.

Business plans

Personal use is free. Business plans (see pricing) are subscriptions paid through Stripe, monthly or yearly, in advance, and renew automatically until cancelled. Sales tax may be added. You can change or cancel your plan any time under Settings › Business › Manage billing on the web; a cancelled plan runs to the end of the period you paid for, and paid periods aren’t refunded except where the law requires. If a payment fails, the business returns to the Free plan after Stripe’s retries; chats are never deleted because of billing. We may change prices with at least 30 days’ notice, starting from your next renewal.

The service

We work to keep Karnex Chat available and secure, but it is provided “as is”, without warranties, to the extent the law allows. We are not liable for indirect or consequential losses, or for content other people send. Nothing here limits rights you have by law that can’t be limited. We may change the service or these terms; if a change is significant we will tell you in the app before it applies.

Law

These terms are governed by the laws of the State of Ohio, USA, except where the law of your country says otherwise.

Contact

Karnytine Labs LLC · [email protected]